Frequently Asked Questions
How many people can jump on a trampoline at one time ?
It has been known for many children, or even two or three adults, to jump on our trampolines at the same time. This is great fun, and the trampoline is strong enough to take the strain. However we stress very strongly that, for safety reasons, we only condone one person jumping at a time.
Can my trampoline be left outside all year round ?
The trampoline is designed to be left outside all year round. However it can be carried away by high winds, so you should buy a 'Tie-down Kit' if you are worried that it is in an exposed position. You should also clear away large amounts of snow if there is a danger that the weight of the snow will stretch the springs.
Where can I get replacement parts ?
We sell parts for all our products. However it is unlikely that you will need any parts for many years.
Do the trampolines comply with Safety Standards ?
All our trampolines meet or exceed US and EU safety standards, and have certificates from the relevant authorities.. You should supervise in the same way that you would supervise climbing frames or bicycles.
Can I dig the trampoline into the ground ?
You can dig the trampoline into the ground. You will need a hole at least 4ft deep, and to ensure that it is drained properly.
How soon can I expect delivery ?
If you pay by credit card and order before 1.00pm, we can usually deliver the next working day. We are also happy to deliver on any other working day specified by you.
How high does the trampoline stand off the ground ?
The 12ft trampoline is 33" (84cm) high, the 14ft trampoline is 36" (91cm) high. We sell a short ladder to make it easier for small tots and less atheletic grown-ups to climb on and off.
How much space should I leave round my trampoline ?
A minimum of 24ft (7.3m) of overhead clearance is required. Adequate horizontal clearance of at least 2ft (70cm) all round the trampoline should be kept cleared of objects and possible hazards, including fencing, tree branches, toys and other structures. Most people set up the trampoline on the lawn to provide a soft landing for those jumping off the trampoline
Other than the shape, what is the difference between a round and retangular trampoline ?
A round trampoline is designed to keep the jumper in the centre. Also a round trampoline is mainly used for fun and recreation in the garden. People who are interested in gymnastics and competiion usually purchase a rectangular trampoline. Round trampolines are good value for money in terms of the size of the jumping space, compared with rectangular trampolines. This is because there is a natural stability in round shapes under tension. JumpKing trampolines are particularly good value because of the high volume of production compared with the competitors. The Airbourne models, in particular, offer a standard of build that will last many years.
